Official UK Web Store

Terms and Conditions

1  OUR WEBSITE

1.1  In these terms and conditions and elsewhere in this website the terms WE OUR US, SANDERS or MARK MCNAIRY UK all mean Sanders & Sanders Limited and our details can be found within the "Contact Us" area.

1.2  Your use of this website and any service contained within it constitutes acceptance of these terms & conditions.

2  SPECIFICATION AND PRICES

2.1  We make every effort to ensure that the product descriptions on this site are correct and accurate, however we reserve the right to amend specifications and to add or withdraw products without notice.

2.2  We make every effort to ensure that the prices displayed on our website are correct, however if an error in the pricing of a product is found we reserve the right to contact you to arrange payment of any extra sum due or to refund any over-payment made by you or to cancel your order and make a full repayment of all monies paid.

2.3  All products on our website are priced in GB Pounds.  If you purchase from this website the transaction will take place in GB Pounds and your payment card will be debited in GB Pounds.  We cannot offer website transactions in any other currency.

2.4  We reserve the right to alter product pricing without notice.

3  YOUR ORDER

3.1  When you place an order on our website, the order constitutes an offer to purchase the goods specified in your order and you will automatically be sent a confirmation email.

3.2  Your offer is only accepted by us when we have sent you an email confirming despatch of your order.

3.3  Product items not included within the despatch email are not included in the order and contract between you and us.

3.4  We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.  If we are unable to reasonably ascertain these details or resolve these issues, a full refund will be made against the card used for the original purchase.  No other form of refund or credit will be offered.

3.5  Title in any products ordered from us does not pass to the purchaser until we have received and processed a valid payment and that payment has been made into our own bank account and the products have been despatched.

4  SHIPPING

4.1  All orders received by us are shipped subject to availability.

4.2  Normal despatch time is 2-5 working days from receipt of order.

4.3  Where a product is not in stock at the time of order and we cannot effect despatch within 10 working days from order, we will contact you to agree the revised despatch date or offer a full refund of all monies paid.

4.4  Products despatched to addresses within the European Union will normally be delivered within 3-6 working days.  Shipments to other countries may take up to 10 working days.

4.5  More information can be found in the "Delivery & Returns" area.